Ravenblack Blog

OpenText World 2021: watch now our Turbo Talk on-demand! Reinventing Content Suite Customization

Well, it’s tough to replicate a live OpenText World but this was as good as it gets. It seems the keynotes get better every year and there was a ton of great content and information. We were happy to contribute! Great job everyone!

RavenBlack is presenting at OpenText Digital World: Reinventing Content Suite Customization

One of the most common requirements for Content Suite customers is the ability to customize or configure their system to their unique business needs. “Out of the box”, OpenText Content Suite provides an infrastructure of powerful, business-critical features that are vital to companies all over the world.

Check out the latest product features!

After a few months from the release of our Productivity Suite for WebReports, and the Multi-Agent Scheduler product, we are proud to introduce you to the latest features in version 1.2 of these products.

[Deep Dive] How to build Content Intelligence “Apps” using CSApps

In a previous blog post (Using Content Intelligence for Content Suites Customizations) I described some of the great functionality and capability of the Content Intelligence(CI) suite of products for Content Suite (CS). I also described a feature called Application Management which is typically referred to as CSApps.

Catch-up on RavenBlack’s OpenText World Asia Presentation

Reinventing Content Server Development with RavenBlack Productivity Suite Founder and president of RavenBlack, Greg Petti, discussed how OpenText users are tailoring their Content Suite and Extended ECM platforms to meet their organization’s specific needs and goals.

We are sponsoring OpenText World again! OpenText World Asia

We’ve been really busy this year at Ravenblack. We announced two new product releases, joined OpenText World Europe, and now we’ll soon attend Enterprise World Asia as an Expert Sponsor, again.

[Deep dive] A Simple ActiveView example

As I haven’t written a blog for a while, I thought I would do something a bit different with this one. I’m going to create a useful example of an ActiveView override that any customer can deploy in their own system (classic view only). Using the ActiveView product, I’m going to create a simple but useful customization for any Content Server “classic” user interface that can be done with a single ActiveView.

[Deep Dive] Mitigating performance-hungry SQL queries with WebReports - Part 2

In my previous blog post, I highlighted some of the problems that WebReports customers may experience, and I shared some of the features of WebReports that are designed to reduce performance issues. You can download the free PDF if you haven’t already. This blog is going to complete the topic of performance issues.

[Deep Dive] WebReports Applications and Performance Concerns - Part 1

So far, most of the blogs we’ve posted have been very pro Content Intelligence (WebReports). However, we are now going to talk about some of the problems that WebReports customers may experience. More importantly, we’ll discuss how Ravenblack can help you to avoid these problems or remedy them. This blog is specifically going to touch on the area of performance.

Beginners guide to the ActiveView module

This week I decided it was past time to do a blog on the ActiveView product – WebReports' close sibling. ActiveView arrived a few years after WebReports and provided a way to integrate WebReports functionality into the Content Suite interface, allowing some pretty cool interface customizations without any OScript or WebLingo changes required.

6 Reasons Your Business Should be Using WebReports

Content within your OpenText Content Suite repository can be a complicated thing to master. With documents, forms, tasks and workflows scattered all over the place, it doesn’t make for the simplest of working environments. In order to generate insights and make clear, informed business decisions you need a simple and contextual overview of your organization's structured and unstructured content.

[Deep Dive] Using Script in WebReports/ActiveView

Introduction & history WebReports-based products (the Content Intelligence suite) are widely and effectively used by a wide variety of Content Server customers. Despite the broad appeal of these products, occasionally I have heard suggestions that a more traditional, scripting-based approach might be more usable - at least for some users.