OpenText Content Intelligence solutions from the original experts

We provide organizations around the globe with expert products and services for OpenText Content Intelligence, Perspectives, and SmartUI.

Content Intelligence
Consulting and Development

As the original developer of OpenText WebReports, Ravenblack brings over 15 years of experience working with OpenText Content Intelligence, WebReports, Perspectives, and SmartView solutions.

Content Intelligence & WebReports Development Services

Content Intelligence Audit & Review

Smart View
Development

Content Intelligence & WebReports Training & Support

Ravenblack are proud to be an

OpenText Technology Registered Partner!

Find out more

Content Intelligence
Best Practices and Advice

Learn from our experiences. Discover best practices, advice and practical examples of how to build robust Content Intelligence and WebReports solutions.

New Training Courses Available

New training courses available for content intelligence, aka webreports.

RavenBlack is presenting at OpenText Digital World: Reinventing Content Suite Customization

Greg Petti will demonstrate how you can take control of your Content Suite development using a powerful new Integrated Development Environment that is specifically designed to work with Content Suite based applications.

[Deep Dive] How to build Content Intelligence “Apps” using CSApps

How to leverage Content Suite Application Management to build Content Intelligence (WebReports) based applications.

Browse our Blog

OPTIMIZE CONTENT INTELLIGENCE AND WEBREPORTS

Optimizing OpenText Content Intelligence and WebReports

Recently, a customer in need approached RavenBlack for assistance with WebReports based applications on their OpenText Content Suite. RavenBlack conducted a full emergency review of their system and application while providing the right solutions for their challenges.

This case study outlines how we:

Analysed our client’s tech environment.
Identified and implemented immediate improvements to their system.
Reviewed and recommended alternative solutions.
Highlighted specific improvement opportunities for our client.
Set long-term architectural guidelines for future deployment.
Provided advice and technical guidance.
Created an interim patch for initial problem resolution.