Recently, a customer in need approached RavenBlack for assistance with WebReports based applications on their OpenText Content Suite. RavenBlack conducted a full emergency review of their system and application while providing the right solutions for their challenges.
This case study outlines how we:
Read on to find out how RavenBlack accomplished this and more in this case study.
- Analysed our client’s tech environment.
- Identified and implemented immediate improvements to their system.
- Reviewed and recommended alternative solutions.
- Highlighted specific improvement opportunities for our client.
- Set long-term architectural guidelines for future deployment.
- Provided advice and technical guidance.
- Created an interim patch for initial problem resolution.