Optimizing OpenText Content Intelligence and WebReports

Optimizing OpenText Content Intelligence and WebReports-1

Recently, a customer in need approached RavenBlack for assistance with WebReports based applications on their OpenText Content Suite. RavenBlack conducted a full emergency review of their system and application while providing the right solutions for their challenges.

This case study outlines how we:

  • Analysed our client’s tech environment.
  • Identified and implemented immediate improvements to their system.
  • Reviewed and recommended alternative solutions.
  • Highlighted specific improvement opportunities for our client.
  • Set long-term architectural guidelines for future deployment.
  • Provided advice and technical guidance.
  • Created an interim patch for initial problem resolution.
Read on to find out how RavenBlack accomplished this and more in this case study.


Download the Case Study